SHIPPING POLICY

Thank you for visiting and shopping at [Your Store Name]. Below are the terms and conditions that constitute our Shipping Policy.

 Order Processing Times

• All orders are processed within [1–3 business days] (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive another notification when your order has shipped with tracking information.

• Note: During high-volume periods (such as sales or holidays), processing times may take slightly longer.

How to Check the Status of Your Order

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow [ 24–48 hours] for the tracking information to become available in the carrier's system.

If you haven’t received your order within [ 4 days] of receiving your shipping confirmation email, please contact us at contact@jemsapets.com with your name and order number, and we will look into it for you.